Terms of Service
Prohibited and Restricted Items
A guide to what our personal customers can and cannot send in the mail.
You can see the list here: Royal Mail rules for personal customers
The comprehensive A-Z list here gives you detailed information about the things you cannot post with us, or where restrictions are in place and covers all our UK mail and International mail services.
- Prohibited items must never be sent in the post.
- Restricted items may be sent in the post, but restrictions will apply. Items can be restricted due to packaging, volume, quantity, labelling or the product that can be used. These conditions must be met when posting both within the UK and Internationally.